Specifications and Shipping
Frequently Asked Questions
Secretlab chairs are built to be highly customizable and feature a wide range of adjustments. We recognize that people come in all shapes and sizes, and our chairs are designed to accommodate various heights and weights.
To get an idea of the best fit for you, check out our sizing calculator.
However, you should also refer to the specifications sheet for each chair for more detailed dimensions.
Upon purchase and fulfilment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. You can also find the Assembly Video and Assembly Guide in our Resources page.
The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. So, watch it through at least once before you start. Most users take about 20 minutes to assemble their chair.
If you run into any issues during the assembly, please feel free to contact us through our Contact Form and our support team will do their best to help you.
Secretlab chairs are exceedingly durable, but proper aftercare is still crucial to ensure they stay in good condition for a long time. This means keeping liquids away from your chair, and also wiping it down once in a while to keep it clean. We’ve compiled a handy Aftercare Guide with more detailed instructions, and you can refer to that for more information.
Our warehouse is based in Incheon and orders usually take up to 1 working day to be processed and 95% of our orders are delivered within 1 - 3 working days. Exceptions include distant locations* and stock availability.
* Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately.
Secretlab OMEGA 2020
가격은 비싸지만 제품 최고입니다. 강추합니다.
목, 허리쿠션도 너무 탄탄하고 푹신해서 장시간 앉아있어도 안아프고 무엇보다 그냥 디자인 미쳤움... 50만원이 안아까워요 넘 행복
디자인부터 편안함까지 너무 맘에 들어요
크리스마스 할인받아서 50만원에 구매했습니다 할인받아도 적은금액은 아니지만.. 막상 시크릿랩 의자 사용하고나니 돈 절대 안아까웠습니다 그만큼 성능면이나 디자인 자잘한 세부 부품들까지 완벽했구요.. 다들 꼭 사세요
제가 의자에 앉은건지 침대에 누운건지.... 정말 안락하고 편안함의 끝판왕입니다. 평소 컴퓨터 작업을 많이 하는데 항상 허리가 아팠습니다만... 이 제품은 허리가 하나도 안 아프네요 ㅋㅋ 비싼만큼 좋은제품 감사합니다