Specifications and Shipping
Frequently Asked Questions
Secretlab chairs are built to be highly customizable and feature a wide range of adjustments. We recognize that people come in all shapes and sizes, and our chairs are designed to accommodate various heights and weights.
To get an idea of the best fit for you, check out our sizing calculator.
However, you should also refer to the specifications sheet for each chair for more detailed dimensions.
Upon purchase and fulfilment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. You can also find the Assembly Video and Assembly Guide in our Resources page.
The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. So, watch it through at least once before you start. Most users take about 20 minutes to assemble their chair.
If you run into any issues during the assembly, please feel free to contact us through our Contact Form and our support team will do their best to help you.
Secretlab chairs are exceedingly durable, but proper aftercare is still crucial to ensure they stay in good condition for a long time. This means keeping liquids away from your chair, and also wiping it down once in a while to keep it clean. We’ve compiled a handy Aftercare Guide with more detailed instructions, and you can refer to that for more information.
Our warehouse is based in Incheon and orders usually take up to 1 working day to be processed and 95% of our orders are delivered within 1 - 3 working days. Exceptions include distant locations* and stock availability.
* Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately.
Secretlab TITAN XL 2020
가격때문에 망설이고 또 망설이다 설 할인때 질렀는데 후회 없습니다ㅋㅋ
일단 너무 편하고 디자인적으로도 우수해서 아주만족하면서 사용하고 있습니다^^
의자 튼튼하고 착석감도 좋습니다. 머리 받침도 푹신하니 편하고요. 뒤로 넘기는것도 안불안함. 다만 높낮이 조절하는 손잡이 꼽다가 부서질수 있음. 메뉴얼 보고 잘하셔야함
배송받고 사용한지 한달정도 지났는데 아직까지 너무 만족하고 사용중입니다. 몸 잡아주는 느낌부터 자세교정에도 좋고 덕분인지 게임에도 더 집중되는 느낌입니다 좋은 의자를 알게되어 감사하고 다음에도 의자를 산다면 시크릿랩 구매의사 있네요ㅎ
의자가 크고 무거운데 안정적인 움직임과 건들거리는게 전혀 없는게 견고하고 게이밍의자인데도 사무용의자로도 손색이 없다고 생각해요. 모양과 색깔도 깔끔하고 특별 에디션이라 저한테는 만족해요.